{"id":24656,"date":"2010-03-21T07:24:01","date_gmt":"2010-03-21T12:24:01","guid":{"rendered":"https:\/\/www.thebudgetfashionista.com\/?p=24656"},"modified":"2025-12-11T07:37:14","modified_gmt":"2025-12-11T14:37:14","slug":"amazon-returns","status":"publish","type":"post","link":"https:\/\/www.thebudgetfashionista.com\/shopping-guide\/amazon-returns\/","title":{"rendered":"How to return an item to Amazon"},"content":{"rendered":"\n<p>The Budget Fashionista provides this review of the Amazon return policy for informational purposes only. These policies are subject to change.<\/p>\n\n\n\n<p>Amazon makes it so easy &#8212; maybe too easy &#8212; to shop, which means you likely will have to return something to the ecommerce giant at some point. Most <a href=\"https:\/\/amzn.to\/4puPakZ\" data-type=\"link\" data-id=\"https:\/\/amzn.to\/4puPakZ\" target=\"_blank\" rel=\"noopener\">Amazon<span class=\"wpil-link-icon\" title=\"Link goes to external site.\" style=\"margin: 0 0 0 5px;\"><svg width=\"24\" height=\"24\" style=\"height:16px; width:16px; fill:#000000; stroke:#000000; display:inline-block;\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:svg=\"http:\/\/www.w3.org\/2000\/svg\"><g id=\"wpil-svg-outbound-7-icon-path\" fill=\"none\" clip-path=\"url(#clip0_31_188)\">\r\n                            <path d=\"M9.16724 14.8891L20.1672 3.88908\" stroke-linecap=\"round\"\/>\r\n                            <path d=\"M13.4497 3.53554L20.5208 3.53554L20.5208 10.6066\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\r\n                            <path d=\"M17.5 13.5L17.5 16.26C17.5 17.4179 17.5 17.9968 17.2675 18.4359C17.0799 18.7902 16.7902 19.0799 16.4359 19.2675C15.9968 19.5 15.4179 19.5 14.26 19.5L7.74 19.5C6.58213 19.5 6.0032 19.5 5.56414 19.2675C5.20983 19.0799 4.92007 18.7902 4.73247 18.4359C4.5 17.9968 4.5 17.4179 4.5 16.26L4.5 9.74C4.5 8.58213 4.5 8.0032 4.73247 7.56414C4.92007 7.20983 5.20982 6.92007 5.56414 6.73247C6.0032 6.5 6.58213 6.5 7.74 6.5L11 6.5\" stroke-linecap=\"round\"\/>\r\n                        <\/g>\r\n                        <defs>\r\n                            <clipPath id=\"clip0_31_188\">\r\n                                <rect fill=\"white\" height=\"24\" width=\"24\"\/>\r\n                            <\/clipPath>\r\n                        <\/defs><\/svg><\/span><\/a> returns can be simple and quick, but there are exceptions. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">When you can return<\/h2>\n\n\n\n<p>For most purchases, you have 30 days from the day your order is delivered to start a return.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Go to \u201cYour Orders\u201d in your Amazon account.<\/li>\n\n\n\n<li>Find the item in your order history and select \u201cReturn or Replace Items.\u201d<\/li>\n\n\n\n<li>Choose the reason for your return and follow the steps to print your label or pick a drop-off option.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img data-dominant-color=\"5f5243\" data-has-transparency=\"false\" style=\"--dominant-color: #5f5243;\" loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1500\" src=\"https:\/\/www.thebudgetfashionista.com\/wp-content\/uploads\/2010\/03\/amazon-return-policy-1000.jpg\" alt=\"How to return and get a refund from amazon\" class=\"wp-image-1661850 not-transparent\" title=\"\" srcset=\"https:\/\/www.thebudgetfashionista.com\/wp-content\/uploads\/2010\/03\/amazon-return-policy-1000.jpg 1000w, https:\/\/www.thebudgetfashionista.com\/wp-content\/uploads\/2010\/03\/amazon-return-policy-1000-200x300.jpg 200w, https:\/\/www.thebudgetfashionista.com\/wp-content\/uploads\/2010\/03\/amazon-return-policy-1000-300x450.jpg 300w, https:\/\/www.thebudgetfashionista.com\/wp-content\/uploads\/2010\/03\/amazon-return-policy-1000-768x1152.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><figcaption class=\"wp-element-caption\">Source: Canva.<\/figcaption><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">Exceptions to the 30-day return window <\/h3>\n\n\n\n<p>You have less time to return digital books, digital music, Apple products, and items sold in the Amazon Haul store. Digital products must be returned within seven days, while Apple and Amazon Haul products must be returned within 15 days. <\/p>\n\n\n\n<p>Amazon Renewed products in good-to-excellent condition, many nonperishable baby products, mattresses, and registry purchases by someone other than the registry owner have longer return windows of 90 days or more. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Holiday returns <\/h2>\n\n\n\n<p>Most items purchased between Nov. 1 and Dec. 31, 2025 can be returned through Jan. 31, 2026. Amazon specifies separate terms for Apple products, however. Apple-branded products purchased in November or December can be returned through Jan. 15, 2026.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to send it back and fees <\/h2>\n\n\n\n<p>Most Amazon orders will have one or more free return options. You might need to use a prepaid label or drop the product off at an Amazon Hub, UPS store, or Whole Foods location. You may or may not need a label or box &#8212; this should be specified when you select an item to return from your order history. <\/p>\n\n\n\n<p>Amazon may charge you a return fee if you are returning a heavy item or you have a high return rate. Other fees you may incur in a return are: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Late fee.<\/strong> If you miss the return by date, you may be charged 20% to 100% of the item price. <\/li>\n\n\n\n<li><strong>Damage fee.<\/strong> You can be charged 50% to 100% of the item&#8217;s price if you return something damaged. <\/li>\n\n\n\n<li><strong>Restocking fee. <\/strong>Opened software, video games, collectable cards, board games, and other categories can incur a 100% restocking fee.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Refunds<\/h2>\n\n\n\n<p>Once your package is received and checked, your refund will be sent to the same payment method you used when you bought it.<\/p>\n\n\n\n<p>Refund timing can vary depending on the form of payment: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Amazon gift card purchases are refunded in two to three hours. <\/li>\n\n\n\n<li>Credit card purchases are refunded in three to five business days. <\/li>\n\n\n\n<li>Rewards points purchases are refunded within five business days. <\/li>\n\n\n\n<li>Refunds on purchases made with debit cards or checking accounts can take up to 10 business days. <\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">What you can&#8217;t return<\/h2>\n\n\n\n<p>Amazon does not allow returns of: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Perishables<\/li>\n\n\n\n<li>Products with shipping restrictions <\/li>\n\n\n\n<li>Customized products<\/li>\n\n\n\n<li>Pharmacy or pet medication products <\/li>\n\n\n\n<li>Some digital products <\/li>\n\n\n\n<li>Cars <\/li>\n\n\n\n<li>Final sale items, unless they arrived damaged <\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Third-party returns <\/h2>\n\n\n\n<p>Third-party sellers on Amazon handle their own returns. They are supposed to provide a U.S. return address, prepaid labels, or the option to get a refund without returning the item. <\/p>\n\n\n\n<p>Timing of refunds from third-party sellers can be different. I have had to wait up to 30 days after returning the product to receive an refund from a third-party seller. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Important details<\/h2>\n\n\n\n<p>To get your refund, your item must be in new, unworn condition.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Items that are worn, washed, or damaged can\u2019t be returned.<\/li>\n\n\n\n<li>If your item arrived defective or not as described, Amazon will help you get a replacement or refund.<\/li>\n\n\n\n<li>Shipping fees from your original order aren\u2019t refunded unless the return is because of an error or damaged product.<\/li>\n\n\n\n<li>You must return all items purchased in a Bundle with Savings to receive a refund. <\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Does Amazon have a good return policy? <\/h2>\n\n\n\n<p>The Budget Fashionista rates the Amazon return policy as average, with a score of 3.7 points out of 5. There are usually free mail and walk-in returns, but third-party seller policies can be unclear. <\/p>\n\n\n\n<p>Our Return Policy Score\u2122 score evaluates the <a href=\"https:\/\/www.thebudgetfashionista.com\/shopping-guide\/return-policy\/\" data-type=\"post\" data-id=\"1658851\">key return policy factors<\/a> shoppers care about most: return window length, condition requirements, refund method, shipping costs, in-store return flexibility, marketplace transparency, processing speed, and overall policy clarity. Each category is rated on a 1 to 5 scale based on how generous, convenient, and easy to understand the policy is. The final score is an average of all categories.<\/p>\n\n\n\n<p>You can find the&nbsp;<a href=\"https:\/\/www.amazon.com\/gp\/help\/customer\/display.html\/ref=hp_left_v4_sib?ie=UTF8&amp;nodeId=201819090\" target=\"_blank\" rel=\"noreferrer noopener\">official Amazon return policy here<span class=\"wpil-link-icon\" title=\"Link goes to external site.\" style=\"margin: 0 0 0 5px;\"><svg width=\"24\" height=\"24\" style=\"height:16px; width:16px; fill:#000000; stroke:#000000; display:inline-block;\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:svg=\"http:\/\/www.w3.org\/2000\/svg\"><use href=\"#wpil-svg-outbound-7-icon-path\"><\/use><\/svg><\/span><\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Budget Fashionista provides this review of the Amazon return policy for informational purposes only. These policies are subject to change. Amazon makes it so easy &#8212; maybe too easy &#8212; to shop, which means you likely will have to return something to the ecommerce giant at some point. Most Amazon returns can be simple&hellip;&nbsp;<a href=\"https:\/\/www.thebudgetfashionista.com\/shopping-guide\/amazon-returns\/\" rel=\"bookmark\">Read More &raquo;<span class=\"screen-reader-text\">How to return an item to Amazon<\/span><\/a><\/p>\n","protected":false},"author":854,"featured_media":1661851,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"categories":[24],"tags":[303839,240],"class_list":["post-24656","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-shopping-guide","tag-free-mailed-returns","tag-return-policy"],"mv":{"thumbnail_id":1661851,"thumbnail_uri":"https:\/\/www.thebudgetfashionista.com\/wp-content\/uploads\/2010\/03\/amazon-returns-1200-300x158.jpg"},"_links":{"self":[{"href":"https:\/\/www.thebudgetfashionista.com\/wp-json\/wp\/v2\/posts\/24656","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thebudgetfashionista.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thebudgetfashionista.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thebudgetfashionista.com\/wp-json\/wp\/v2\/users\/854"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thebudgetfashionista.com\/wp-json\/wp\/v2\/comments?post=24656"}],"version-history":[{"count":0,"href":"https:\/\/www.thebudgetfashionista.com\/wp-json\/wp\/v2\/posts\/24656\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thebudgetfashionista.com\/wp-json\/wp\/v2\/media\/1661851"}],"wp:attachment":[{"href":"https:\/\/www.thebudgetfashionista.com\/wp-json\/wp\/v2\/media?parent=24656"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thebudgetfashionista.com\/wp-json\/wp\/v2\/categories?post=24656"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thebudgetfashionista.com\/wp-json\/wp\/v2\/tags?post=24656"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}