{"id":24608,"date":"2010-03-21T07:09:51","date_gmt":"2010-03-21T12:09:51","guid":{"rendered":"https:\/\/www.thebudgetfashionista.com\/?p=24608"},"modified":"2025-12-11T14:26:50","modified_gmt":"2025-12-11T21:26:50","slug":"how-to-return-an-item-to-dillards","status":"publish","type":"post","link":"https:\/\/www.thebudgetfashionista.com\/shopping-guide\/how-to-return-an-item-to-dillards\/","title":{"rendered":"Dillard’s return policy: What you need to know"},"content":{"rendered":"\n

The Budget Fashionista provides this review of the Dillard’s return policy for informational purposes only. These policies are subject to change.<\/p>\n\n\n\n

Shopping at Dillard\u2019s\r\n \r\n \r\n \r\n <\/g>\r\n \r\n \r\n \r\n <\/clipPath>\r\n <\/defs><\/svg><\/span><\/a> is always a treat, but sometimes you need to send something back. Whether the fit isn\u2019t right or you changed your mind, Dillard\u2019s makes returns pretty simple. Here\u2019s how their current policy works.<\/p>\n\n\n

\n
\"Dillards<\/figure>\n<\/div>\n\n\n

Return window<\/h2>\n\n\n\n

You have 30 days from the date of purchase to return most items bought in-store or online. Everything must be in its original, unused condition, with tags attached and the proof-of-purchase label included. Items should also be in their original packaging.<\/p>\n\n\n\n

If an item arrives damaged, defective, or was shipped in error, these limits don\u2019t apply.<\/p>\n\n\n\n

Holiday returns<\/h2>\n\n\n\n

Return-eligible items you buy between Nov. 1 through Dec. 12 can be returned through Jan. 11. Returns made more than 30 days past the original purchase date will receive store credit. <\/p>\n\n\n\n

Returning in store<\/h2>\n\n\n\n

You can bring eligible items to any Dillard\u2019s store, except clearance centers. Just bring the item, your receipt, or your proof-of-purchase label. Store associates can help you process the return at customer service.<\/p>\n\n\n\n

Refunds are issued to the original form of payment. If you paid by check, there is a 10-day waiting period before a cash or check refund can be given.<\/p>\n\n\n\n

If you are returning a gift, Dillard\u2019s will provide store credit or a gift card for the item\u2019s value.<\/p>\n\n\n\n

Returning by mail<\/h2>\n\n\n\n

If you\u2019d rather mail your return, go to your order history and click \u201cStart Return.\u201d Dillard\u2019s offers a prepaid return label for $9.95, which will be deducted from your refund. Pack the item carefully in its original box along with the receipt or proof of purchase.<\/p>\n\n\n\n

Mail your return to:
Dillard\u2019s
600 Carnahan Drive
Maumelle, AR 72113<\/p>\n\n\n\n

If you don\u2019t want to use Dillard\u2019s label, you can ship through your preferred carrier at your own cost. Make sure to insure your package and use a trackable method.<\/p>\n\n\n\n

Some online items may also have a restocking fee. If that applies, it will be listed before checkout and deducted from your refund, in addition to the $9.95 label charge. You may additionally be charged a restocking fee, but the policy doesn’t define when this may happen. <\/p>\n\n\n\n

Refund details<\/h2>\n\n\n\n

Approved returns are refunded to the original payment method, including sales tax. Purchases made through Afterpay will be refunded to your Afterpay account or issued as a Dillard\u2019s gift card for the amount paid.<\/p>\n\n\n\n

Dillard’s does not refund original shipping charges. <\/p>\n\n\n\n

If you received an item as a gift and return it, you can exchange it or get store credit or a gift card for the item\u2019s value.<\/p>\n\n\n

\n
\"Woman<\/figure>\n<\/div>\n\n\n

What you can’t return<\/h3>\n\n\n\n

Some things cannot be returned or exchanged, including:<\/p>\n\n\n\n