{"id":24605,"date":"2010-03-21T07:08:46","date_gmt":"2010-03-21T12:08:46","guid":{"rendered":"https:\/\/www.thebudgetfashionista.com\/?p=24605"},"modified":"2026-02-17T08:29:29","modified_gmt":"2026-02-17T15:29:29","slug":"how-to-return-an-item-to-eddie-bauer","status":"publish","type":"post","link":"https:\/\/www.thebudgetfashionista.com\/shopping-guide\/how-to-return-an-item-to-eddie-bauer\/","title":{"rendered":"Eddie Bauer return policy: How to send in returns and get a refund"},"content":{"rendered":"\n<p>Editor&#8217;s note: Eddie Bauer, LLC has filed for Chapter 11 bankruptcy and will close all U.S. and Canada stores. <a href=\"https:\/\/www.pjstar.com\/story\/business\/economy\/2026\/02\/11\/eddie-bauer-chapter-11-bankruptcy-will-illinois-stores-close\/88608165007\/#:~:text=What%20about%20online%20store?,of%20the%20U.S.%20and%20Canada.\" data-type=\"link\" data-id=\"https:\/\/www.pjstar.com\/story\/business\/economy\/2026\/02\/11\/eddie-bauer-chapter-11-bankruptcy-will-illinois-stores-close\/88608165007\/#:~:text=What%20about%20online%20store?,of%20the%20U.S.%20and%20Canada.\" target=\"_blank\" rel=\"noopener\">Reportedly<span class=\"wpil-link-icon\" title=\"Link goes to external site.\" style=\"margin: 0 0 0 5px;\"><svg width=\"24\" height=\"24\" style=\"height:16px; width:16px; fill:#000000; stroke:#000000; display:inline-block;\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:svg=\"http:\/\/www.w3.org\/2000\/svg\"><g id=\"wpil-svg-outbound-7-icon-path\" fill=\"none\" clip-path=\"url(#clip0_31_188)\">\r\n                            <path d=\"M9.16724 14.8891L20.1672 3.88908\" stroke-linecap=\"round\"\/>\r\n                            <path d=\"M13.4497 3.53554L20.5208 3.53554L20.5208 10.6066\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\r\n                            <path d=\"M17.5 13.5L17.5 16.26C17.5 17.4179 17.5 17.9968 17.2675 18.4359C17.0799 18.7902 16.7902 19.0799 16.4359 19.2675C15.9968 19.5 15.4179 19.5 14.26 19.5L7.74 19.5C6.58213 19.5 6.0032 19.5 5.56414 19.2675C5.20983 19.0799 4.92007 18.7902 4.73247 18.4359C4.5 17.9968 4.5 17.4179 4.5 16.26L4.5 9.74C4.5 8.58213 4.5 8.0032 4.73247 7.56414C4.92007 7.20983 5.20982 6.92007 5.56414 6.73247C6.0032 6.5 6.58213 6.5 7.74 6.5L11 6.5\" stroke-linecap=\"round\"\/>\r\n                        <\/g>\r\n                        <defs>\r\n                            <clipPath id=\"clip0_31_188\">\r\n                                <rect fill=\"white\" height=\"24\" width=\"24\"\/>\r\n                            <\/clipPath>\r\n                        <\/defs><\/svg><\/span><\/a>, the bankruptcy will not affect its ecommerce or manufacturing businesses. Standby for more coverage.<\/p>\n\n\n\n<p>The Budget Fashionista provides this review of the Eddie Bauer return policy for informational purposes only. These policies are subject to change.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.eddiebauer.com\/\" data-type=\"link\" data-id=\"https:\/\/www.eddiebauer.com\/\" target=\"_blank\" rel=\"noopener\">Eddie Bauer<span class=\"wpil-link-icon\" title=\"Link goes to external site.\" style=\"margin: 0 0 0 5px;\"><svg width=\"24\" height=\"24\" style=\"height:16px; width:16px; fill:#000000; stroke:#000000; display:inline-block;\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:svg=\"http:\/\/www.w3.org\/2000\/svg\"><use href=\"#wpil-svg-outbound-7-icon-path\"><\/use><\/svg><\/span><\/a> wants you to love every piece of gear and clothing you buy, but if something doesn\u2019t fit right or meet your expectations, sending it back is pretty easy. Here\u2019s how the Eddie Bauer return policy works.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Return window <\/h2>\n\n\n\n<p>You can return or exchange most items within 60 days of purchase as long as they\u2019re unused, unwashed, and still have proof of purchase. Refunds go back to your original form of payment.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img data-dominant-color=\"a48c78\" data-has-transparency=\"false\" style=\"--dominant-color: #a48c78;\" loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1500\" src=\"https:\/\/www.thebudgetfashionista.com\/wp-content\/uploads\/2025\/11\/eddie-bauer-returns-1000.jpg\" alt=\"Two women smiling while holding shirt with text overlay\" class=\"wp-image-1657700 not-transparent\" title=\"\" srcset=\"https:\/\/www.thebudgetfashionista.com\/wp-content\/uploads\/2025\/11\/eddie-bauer-returns-1000.jpg 1000w, https:\/\/www.thebudgetfashionista.com\/wp-content\/uploads\/2025\/11\/eddie-bauer-returns-1000-200x300.jpg 200w, https:\/\/www.thebudgetfashionista.com\/wp-content\/uploads\/2025\/11\/eddie-bauer-returns-1000-300x450.jpg 300w, https:\/\/www.thebudgetfashionista.com\/wp-content\/uploads\/2025\/11\/eddie-bauer-returns-1000-768x1152.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><figcaption class=\"wp-element-caption\">Source: Canva.<\/figcaption><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">Holiday returns <\/h3>\n\n\n\n<p>During the holidays, the window is longer. Purchases made between Oct. 1, 2025, and Dec. 31, 2025, can be returned until Jan. 31, 2026, or within 60 days of the purchase date, whichever gives you more time.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Returning something bought in a store<\/h2>\n\n\n\n<p>Items bought in an Eddie Bauer store must be returned in person at one of the store locations. Bring your receipt if you have it. If you\u2019re an Adventure Rewards member, the staff can look up the purchase for you.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Returning online purchases<\/h2>\n\n\n\n<p>Most online purchases can be returned either in store or by mail within 60 days. There are a few exceptions though. Some products, like tents, sleeping bags, home goods, and women\u2019s swimsuits, must be mailed back instead of brought to a store.<\/p>\n\n\n\n<p>To make a return:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Go to Eddie Bauer\u2019s website and create a return label.<\/li>\n\n\n\n<li>U.S. customers pay a $10 return shipping fee.<\/li>\n\n\n\n<li>Canadian customers pay a $15 return shipping fee.<\/li>\n\n\n\n<li>These fees are waived during free return promotions.<\/li>\n<\/ul>\n\n\n\n<p>Refunds are usually processed within 14 business days for U.S. customers and 30 business days for Canadian customers. You\u2019ll get an email when your refund is being processed.<\/p>\n\n\n\n<p>If you paid with a gift card, Eddie Bauer will send you a new digital gift card for the refund amount.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Exchanges<\/h2>\n\n\n\n<p>Eddie Bauer doesn\u2019t do direct exchanges online. You\u2019ll need to return the item and then place a new order for the one you want. If you\u2019d like a price match on your new order, contact their customer service team for help.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Gift returns<\/h2>\n\n\n\n<p>If you need to return an Eddie Bauer item you received as a gift, call customer service at 1-800-426-8020. Your rep will guide you through the process and let you know the options.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Product guarantee<\/h2>\n\n\n\n<p>Eddie Bauer stands by the quality of its products. If a product has a material or workmanship defect, you can return it within 60 days with proof of purchase for a replacement or refund.<\/p>\n\n\n\n<p>After 60 days or without proof of purchase, you can still exchange or replace the defective item with a similar one in-store for up to one year from the original purchase date.<\/p>\n\n\n\n<p>This guarantee doesn\u2019t cover normal wear and tear, accidental damage, or anything caused by improper use.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Tips for Eddie Bauer returns <\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Always keep your receipt or order confirmation to make things faster.<\/li>\n\n\n\n<li>Use a trackable shipping method if you\u2019re mailing a return.<\/li>\n\n\n\n<li>If your item shows a return fee but qualifies for free returns, the charge won\u2019t actually be deducted once your return is processed.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Does Eddie Bauer have a good return policy?<\/h2>\n\n\n\n<p>The Budget Fashionista rates the Eddie Bauer return policy as average-plus, with a score of 3.9 points out of 5. The 60-day return window is generous, but the $11 return shipping fee is not. <\/p>\n\n\n\n<p>Our Return Policy Score\u2122 score evaluates the <a href=\"https:\/\/www.thebudgetfashionista.com\/shopping-guide\/return-policy\/\" data-type=\"link\" data-id=\"https:\/\/www.thebudgetfashionista.com\/shopping-guide\/return-policy\/\">key return policy factors<\/a> shoppers care about most: return window length, condition requirements, refund method, shipping costs, in-store return flexibility, marketplace transparency, processing speed, and overall policy clarity. Each category is rated on a 1 to 5 scale based on how generous, convenient, and easy to understand the policy is. The final score is an average of all categories. <\/p>\n\n\n\n<p>You can find the <a href=\"https:\/\/www.eddiebauer.com\/service\/help?a=Return-and-Exchange-Policy---id--07PyLfheTSijq4wK8-ajxg\" data-type=\"link\" data-id=\"https:\/\/www.eddiebauer.com\/service\/help?a=Return-and-Exchange-Policy---id--07PyLfheTSijq4wK8-ajxg\" target=\"_blank\" rel=\"noopener\">official Eddie Bauer return policy<span class=\"wpil-link-icon\" title=\"Link goes to external site.\" style=\"margin: 0 0 0 5px;\"><svg width=\"24\" height=\"24\" style=\"height:16px; width:16px; fill:#000000; stroke:#000000; display:inline-block;\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:svg=\"http:\/\/www.w3.org\/2000\/svg\"><use href=\"#wpil-svg-outbound-7-icon-path\"><\/use><\/svg><\/span><\/a> here.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Editor&#8217;s note: Eddie Bauer, LLC has filed for Chapter 11 bankruptcy and will close all U.S. and Canada stores. Reportedly , the bankruptcy will not affect its ecommerce or manufacturing businesses. Standby for more coverage. The Budget Fashionista provides this review of the Eddie Bauer return policy for informational purposes only. These policies are subject&hellip;&nbsp;<a href=\"https:\/\/www.thebudgetfashionista.com\/shopping-guide\/how-to-return-an-item-to-eddie-bauer\/\" rel=\"bookmark\">Read More &raquo;<span class=\"screen-reader-text\">Eddie Bauer return policy: How to send in returns and get a refund<\/span><\/a><\/p>\n","protected":false},"author":854,"featured_media":1657701,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"categories":[24],"tags":[240,303838],"class_list":["post-24605","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-shopping-guide","tag-return-policy","tag-return-shipping-charges"],"mv":{"thumbnail_id":1657701,"thumbnail_uri":"https:\/\/www.thebudgetfashionista.com\/wp-content\/uploads\/2025\/11\/eddie-bauer-returns-300x158.jpg"},"_links":{"self":[{"href":"https:\/\/www.thebudgetfashionista.com\/wp-json\/wp\/v2\/posts\/24605","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thebudgetfashionista.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thebudgetfashionista.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thebudgetfashionista.com\/wp-json\/wp\/v2\/users\/854"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thebudgetfashionista.com\/wp-json\/wp\/v2\/comments?post=24605"}],"version-history":[{"count":2,"href":"https:\/\/www.thebudgetfashionista.com\/wp-json\/wp\/v2\/posts\/24605\/revisions"}],"predecessor-version":[{"id":1663306,"href":"https:\/\/www.thebudgetfashionista.com\/wp-json\/wp\/v2\/posts\/24605\/revisions\/1663306"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thebudgetfashionista.com\/wp-json\/wp\/v2\/media\/1657701"}],"wp:attachment":[{"href":"https:\/\/www.thebudgetfashionista.com\/wp-json\/wp\/v2\/media?parent=24605"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thebudgetfashionista.com\/wp-json\/wp\/v2\/categories?post=24605"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thebudgetfashionista.com\/wp-json\/wp\/v2\/tags?post=24605"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}