{"id":24599,"date":"2010-03-21T07:06:57","date_gmt":"2010-03-21T12:06:57","guid":{"rendered":"https:\/\/www.thebudgetfashionista.com\/?p=24599"},"modified":"2026-02-26T16:03:31","modified_gmt":"2026-02-26T23:03:31","slug":"how-to-return-an-item-to-forever-21","status":"publish","type":"post","link":"https:\/\/www.thebudgetfashionista.com\/shopping-guide\/how-to-return-an-item-to-forever-21\/","title":{"rendered":"Forever 21 return policy: Everything you need to know"},"content":{"rendered":"\n<p>The Budget Fashionista provides this review of the Forever 21 return policy for informational purposes only. These policies are subject to change.<\/p>\n\n\n\n<p>Sometimes the outfit you were excited about just doesn\u2019t work once it arrives. Maybe the fit is off or the color isn\u2019t what you expected. Here&#8217;s what you should know about the <a href=\"https:\/\/www.forever21.com\/\" data-type=\"link\" data-id=\"https:\/\/www.forever21.com\/\" target=\"_blank\" rel=\"noopener\">Forever 21<span class=\"wpil-link-icon\" title=\"Link goes to external site.\" style=\"margin: 0 0 0 5px;\"><svg width=\"24\" height=\"24\" style=\"height:16px; width:16px; fill:#000000; stroke:#000000; display:inline-block;\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:svg=\"http:\/\/www.w3.org\/2000\/svg\"><g id=\"wpil-svg-outbound-7-icon-path\" fill=\"none\" clip-path=\"url(#clip0_31_188)\">\r\n                            <path d=\"M9.16724 14.8891L20.1672 3.88908\" stroke-linecap=\"round\"\/>\r\n                            <path d=\"M13.4497 3.53554L20.5208 3.53554L20.5208 10.6066\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\r\n                            <path d=\"M17.5 13.5L17.5 16.26C17.5 17.4179 17.5 17.9968 17.2675 18.4359C17.0799 18.7902 16.7902 19.0799 16.4359 19.2675C15.9968 19.5 15.4179 19.5 14.26 19.5L7.74 19.5C6.58213 19.5 6.0032 19.5 5.56414 19.2675C5.20983 19.0799 4.92007 18.7902 4.73247 18.4359C4.5 17.9968 4.5 17.4179 4.5 16.26L4.5 9.74C4.5 8.58213 4.5 8.0032 4.73247 7.56414C4.92007 7.20983 5.20982 6.92007 5.56414 6.73247C6.0032 6.5 6.58213 6.5 7.74 6.5L11 6.5\" stroke-linecap=\"round\"\/>\r\n                        <\/g>\r\n                        <defs>\r\n                            <clipPath id=\"clip0_31_188\">\r\n                                <rect fill=\"white\" height=\"24\" width=\"24\"\/>\r\n                            <\/clipPath>\r\n                        <\/defs><\/svg><\/span><\/a> return policy, so you can avoid paying for something you don&#8217;t want.<\/p>\n\n\n\n<p><em>Note: Due to Forever 21\u2019s ownership change, any gift cards, store credits, or rewards issued before May 1, 2025, are no longer accepted.<\/em><\/p>\n\n\n\n<p><em>Read next: <a href=\"https:\/\/www.thebudgetfashionista.com\/shopping-guide\/forever-21-bankruptcy\/\" data-type=\"post\" data-id=\"1652206\">Forever 21 closes all stores but remains online<\/a><\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Forever 21 online return policy<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"254\" height=\"80\" src=\"https:\/\/www.thebudgetfashionista.com\/wp-content\/uploads\/2010\/08\/forever21_logo.jpg\" alt=\"Forever 21 logo to represent Forever 21 return polilcy.\" class=\"wp-image-24600\" title=\"\"><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li>You can return eligible items within <strong>30 days of receiving your order<\/strong>.<\/li>\n\n\n\n<li>Refunds go back to your <strong>original payment method<\/strong> for the amount paid after discounts.<\/li>\n\n\n\n<li>Original shipping fees are <strong>not refunded<\/strong>.<\/li>\n\n\n\n<li>There\u2019s a <strong>$9.99 return shipping fee<\/strong> for mailed returns, which is taken out of your refund.<\/li>\n<\/ul>\n\n\n\n<p>Furniture, mirrors, lamps, wall art, and similar home d\u00e9cor can usually be returned within 30 days, but they may incur a 15% restocking fee in addition to the $9.99 return-shipping fee.<\/p>\n\n\n\n<p>However, furniture or d\u00e9cor marked <em>Final Sale<\/em>, assembled after delivery, or accepted when damaged on arrival <strong>can\u2019t be returned.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What can be returned<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Items must be <strong>unworn, unwashed, and in their original condition<\/strong> with tags still attached.<\/li>\n\n\n\n<li>Beauty products can only be returned if they\u2019re <strong>unopened and still sealed<\/strong>.<\/li>\n\n\n\n<li>Forever 21 checks every return to make sure it\u2019s in good condition before issuing a refund.<\/li>\n<\/ul>\n\n\n\n<p><em>Read next: <a href=\"https:\/\/www.thebudgetfashionista.com\/shopping-guide\/forever-21\/\" data-type=\"post\" data-id=\"9311\">Scroll smarter: How to shop Forever 21 online<\/a><\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What can\u2019t be returned<\/h2>\n\n\n\n<p>Some things are final sale and can\u2019t be sent back:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Clearance and final sale items<\/li>\n\n\n\n<li>Intimates, swimsuits, and undergarments<\/li>\n\n\n\n<li>Personalized or altered items<\/li>\n\n\n\n<li>Face masks<\/li>\n\n\n\n<li>Furniture, mirrors, lamps, and other home d\u00e9cor<\/li>\n\n\n\n<li>Bundle deals like \u201c2 for $50\u201d unless you return everything in the bundle<\/li>\n<\/ul>\n\n\n\n<p>If Forever 21 sent the wrong item or something arrived damaged, the return shipping fee and any restocking fee will be waived.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to send it back<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to Forever 21\u2019s online Returns Center to start your return.<\/li>\n\n\n\n<li>Follow the steps to get your prepaid return label.<\/li>\n\n\n\n<li>Pack your item carefully, attach the label, and drop it off.<\/li>\n<\/ol>\n\n\n\n<p>If you have trouble with the return portal, you can email <em>support@forever21.com<\/em> for help. For multiple items, you might need to create a label for each one.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">About exchanges<\/h2>\n\n\n\n<p>Forever 21 doesn\u2019t do direct exchanges. If you want a different size or color, order the new one and return the original. Once your return is processed, the refund goes back to your payment method.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Simple return reminders<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Keep tags and packaging until you\u2019re sure you\u2019re keeping the item.<\/li>\n\n\n\n<li>Don\u2019t wear or wash anything before returning.<\/li>\n\n\n\n<li>Always use the official return label for faster processing.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Does Forever 21 have a good return policy?<\/h2>\n\n\n\n<p>The Budget Fashionista rates the Forever 21 return policy as average, with a score of 3.5 points out of 5. There is a mailed return fee of $9.99 and your initial shipping charges are not refunded.<\/p>\n\n\n\n<p>Our Return Policy Score\u2122 score evaluates the <a href=\"https:\/\/www.thebudgetfashionista.com\/shopping-guide\/return-policy\/\" data-type=\"post\" data-id=\"1658851\">key return policy factors<\/a> shoppers care about most: return window length, condition requirements, refund method, shipping costs, in-store return flexibility, marketplace transparency, processing speed, and overall policy clarity. Each category is rated on a 1 to 5 scale based on how generous, convenient, and easy to understand the policy is. The final score is an average of all categories.<\/p>\n\n\n\n<p>You can view the <a href=\"https:\/\/www.forever21.com\/pages\/return-policy?srsltid=AfmBOop-7-EX-XNkPeMArBQ9QExk-lA5X3JZK33kRQL6KPZNwxiESwEr\" data-type=\"link\" data-id=\"https:\/\/www.forever21.com\/pages\/return-policy?srsltid=AfmBOop-7-EX-XNkPeMArBQ9QExk-lA5X3JZK33kRQL6KPZNwxiESwEr\" target=\"_blank\" rel=\"noopener\">official Forever 21 return policy here<span class=\"wpil-link-icon\" title=\"Link goes to external site.\" style=\"margin: 0 0 0 5px;\"><svg width=\"24\" height=\"24\" style=\"height:16px; width:16px; fill:#000000; stroke:#000000; display:inline-block;\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:svg=\"http:\/\/www.w3.org\/2000\/svg\"><use href=\"#wpil-svg-outbound-7-icon-path\"><\/use><\/svg><\/span><\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Budget Fashionista provides this review of the Forever 21 return policy for informational purposes only. These policies are subject to change. Sometimes the outfit you were excited about just doesn\u2019t work once it arrives. Maybe the fit is off or the color isn\u2019t what you expected. Here&#8217;s what you should know about the Forever&hellip;&nbsp;<a href=\"https:\/\/www.thebudgetfashionista.com\/shopping-guide\/how-to-return-an-item-to-forever-21\/\" rel=\"bookmark\">Read More &raquo;<span class=\"screen-reader-text\">Forever 21 return policy: Everything you need to know<\/span><\/a><\/p>\n","protected":false},"author":854,"featured_media":1636049,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"categories":[24],"tags":[240,303838],"class_list":["post-24599","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-shopping-guide","tag-return-policy","tag-return-shipping-charges"],"mv":{"thumbnail_id":1636049,"thumbnail_uri":"https:\/\/www.thebudgetfashionista.com\/wp-content\/uploads\/2010\/03\/women-friends-with-shopping-bags-having-fun-while-VC68B5W-300x169.jpg"},"_links":{"self":[{"href":"https:\/\/www.thebudgetfashionista.com\/wp-json\/wp\/v2\/posts\/24599","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thebudgetfashionista.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thebudgetfashionista.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thebudgetfashionista.com\/wp-json\/wp\/v2\/users\/854"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thebudgetfashionista.com\/wp-json\/wp\/v2\/comments?post=24599"}],"version-history":[{"count":3,"href":"https:\/\/www.thebudgetfashionista.com\/wp-json\/wp\/v2\/posts\/24599\/revisions"}],"predecessor-version":[{"id":1663539,"href":"https:\/\/www.thebudgetfashionista.com\/wp-json\/wp\/v2\/posts\/24599\/revisions\/1663539"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thebudgetfashionista.com\/wp-json\/wp\/v2\/media\/1636049"}],"wp:attachment":[{"href":"https:\/\/www.thebudgetfashionista.com\/wp-json\/wp\/v2\/media?parent=24599"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thebudgetfashionista.com\/wp-json\/wp\/v2\/categories?post=24599"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thebudgetfashionista.com\/wp-json\/wp\/v2\/tags?post=24599"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}