Comments on: Bonanza.Com site review

By: wheelchairindia

wheelchairindia — Wed, 15 Jun 2016 09:03:22 +0000

Hey, very nice site. I came across this on Google, and I am stoked that I did. I will definitely be coming back here more often. Wish I could add to the conversation and bring a bit more to the table, but am just taking in as much info as I can at the moment. Thanks for sharing.

Keep Posting:)

By: wanda hilton

wanda hilton — Mon, 31 Aug 2015 20:59:58 +0000

I received an email that a purchase had been made. I tried to log in and could not. I clicked on forgot password. they sent me an email. the email told me my registration was complete. No way to change password. Also, there was an option to print shipping label, i clicked on that and that was not a correct page either. Now I have to go to the post office to purchase postage and send the package. When I tried to contact “support” I got page after page of options that did not apply.
I am so frustrated with this whole set up.
.

By: angel9

angel9 — Sun, 26 Jul 2015 06:36:36 +0000

In reply to Marilyn. hi yes bonanza is cool with feeddbacks :)

By: angel9

angel9 — Sun, 26 Jul 2015 06:33:43 +0000

In reply to Argo Market. why you dont sell????? is there something bonanza dont tell us about selling ???

By: perk1

perk1 — Thu, 12 Feb 2015 02:56:00 +0000

I make about 6,000 sales on ebay and about 3,000 on amazon every month. I listed 8,000 items on bonanza, spent about $2,000 paying for some extra help and have a nice store on Bonanza. First, I had to paid for a pro membership because they were hiding my items from their searching engine. Later, that ” Bonanza Mark” emailed me saying I had too many items on my booth and I was required to upgrade to their $300.00 monthly membership, otherwise, I would be suspended immediately. I told him I didn’t think $300.00 was worth on bonanza since I was not making that many sales. I refused to pay $300.00 a month plus seller fees so Mark suspended one booth. At that time, we had two booths on Bonanza. A customer filled a case through the resolution center , I never got any notification about that specific case. One day, one of my employees tried to add more items when he find out our booth was on Hold. I emailed the customer ( I had to use his paypal email address ) and apologized for any inconvenience cause and we would send him the item for free and he would be getting a full refund. I even sent the customer a thank you note with a $25.00 start bucks card. For my surprise , that customer told me he never filed any case against me so who filled it then? Answer : Bonanza Bonanza resolution center is a joke, I refunded the customer, and I had to email Bonanza support asking why the case was still open ? They accused me of lying and saying I didn’t have any intentions of refunding the customer. three days later, I send them a screen shot with the refund information. hahaha Bonanza Judy didn’t beleive me again and wanted to have access to my paypal account. Omg I guess she was really high that day, there is not way, I will provide my paypal email address and password to a random person ( my PP had about $14,000 at that time) They didn’t want to close the case for two weeks and my account was suspended. After my account was suspended they charged me $98.00 on each card ( each booth had to different credit cards) I sent a email to support@bonanza.com and it went unanswered. I see mark is always saying email us attttt blah blah @bs.asss but they don’t care. I had to file a complaint with my credit card issuer and a few weeks later, I got my money back .

Bonanza runs illegal business practices. People talk crap about ebay but they provide sales every day.

Another good site is Ioffer, they have a decent traffic every month as well and their fees are low. Customer service is not bad at all.

Thank you for reading my review, hope it helps. Do not waste your time and money on Bonanza. Worthless site for selling your items.

David

By: Vince

Vince — Thu, 06 Jun 2013 20:04:00 +0000

I’m sorry, but this is way off and sounds like a purchased post. You do not mention that Bonanza has no buyer protection at all. They say they are not responsible if you get scammed. Just check them out on the BBB.

Is everything a scam on Bonanza? No, but there is a lot of it, and with no protection, you are taking a big chance. I will stay with places that have protection for the buyers and sellers.

By: Ssddfft

Ssddfft — Wed, 05 Dec 2012 01:55:00 +0000

It is ILLEGAL for Bonanza to have a website and no listed phone number. Site has ZERO visibility and useless for any real seller. Old ladies and moms with nothing better to do can use this childlike site.

By: Lori

Lori — Sun, 15 Jul 2012 13:51:49 +0000

I had one buying experience on Bonanza and didn’t like it very much at all. As a seller; I listed over 600+ items and nothing sold in a month’s time. Eventhough I am not a big fan of Ebay’s new rules; it’s still the better choice. Bonanza seems to rely on former Ebay sellers to bring their customers over to them. Their wording is so unprofessional and you feel like you are in grade school.

Much of their language slams Ebay. It’s just a very negative feel to me and not something I would want to be a part of.

They warn buyers of being scammed by a seller if there is zero feedback. Everyone starts with zero feedback unless they were a previous seller/buyer on ebay and import their feedback to Bonanza.

It was just a weird/strange experience all around and I would not recommend Bonanza.

I will stick it out with Ebay hoping they will hear us sellers and address some of our issues and concerns.

By: David

David — Sat, 07 Apr 2012 13:13:03 +0000

Unethical practices – False advertising.

I purchased a coin from William Fox militaryplusone@aol.com. It was listed on the internet for $59.95 + shipping (https://www.bonanza.com/listings/US-Navy-USS-Holland-Dolphin-Gold-Select-Challenge-Coin/16958058). The transaction went through and I was please at how well it all went. The web page said that there was one coin left. After the transaction went through it said SOLD! I was excited about receiving this because it was going to be a gift for a submariner who was about to retire from the Navy… UNTIL:

PayPal sent this email to me.

Hello david,
William Fox just sent you a refund
William Fox just sent you a full refund of $64.90 USD for your purchase. If you have any questions about this refund, please contact William Fox.The refund will go to the card you paid with.
Note from merchant
I am sorry but there was a mistake in the pricing of the auction when importing from ebay.

My pled to William Fox for reconsideration went un answered.

By: Brillie

Brillie — Mon, 02 Apr 2012 04:06:06 +0000

Bonanza Is SCAM! Tricky trick to suspend an account by Bonanza

To you who want to buy item and sell items from or to Bonanza (bonanza.com), think twice!

This marketplace claim their website is alternative of eBay, iOffer, eCrated, eBid, etc and claim that this website is better than other. WTF!

This marketplace is shit, usually for seller. They don’t protect the seller, even you give shipping detail to buyer, they still protect the buyer.

Let me share important information for you..

I have register 3 account on Bonanza, 2 account as seller and 1 account as buyer.

1 account as seller is suspended because there is bot/robot bonanza that make an offer to your item that you sell and then cancel it. It happend more than 10 times, so you get 10 emails. Bonanza claim that your account is againts terms and condition. It’s very clear that it is robot.

1 account as buyer, they close it without confirmation and information before. When you try to login, it appear error. You forgot your password, they resend it but when you try to log in again, error happen, again!

My last account as seller, I put real credit card on that. A Buyer claim that item not yet received, NOT YET, not never received! But he is not patient and wants to get refund. I said, it is USPS.com responsibility, please call them to confirm why the package not yet arrive. But bonanza team (Angelica, Judy, Tom, Mark) didn’t want to know. They protect seller, and deny my win win solution that I gave to him. They push me to refund the buyer money, immediately or they will suspend my account. Before that, they did remive all items that I sell on my bonanza (my booth).

After I refund buyer money, they suspend my account. They also charge my credit card for large amount. It should charge only $3, buy they charge more than it and they didn’t refund my money. What the hell!!

After that I submit ticket to restore my account, restore all item that they delete, but what I got? They suspend my account.

The case is same.. many bonanza bot/robot make an offer to item that I sell, but they cancel it. Bonanza claim that your account is againts terms and condition. I tell them that it’s very clear that it is robot. As they know.. all items in my booth is zero, no one item that I can sell because bonanza delete it all, but why someone can make an offer and cancel it? I got more 10 email than show bonanza bot user made an offer and cancel it. It’s impossible, since I have no item to sell.

And to cut conversation with someone who submit ticket to bonanza, they robot Judy will write

Hello
Our system recently notified us that a security issue is associated with your account(s).

We apologize that we are unable to provide further details in this matter or our actions. In our efforts to keep Bonanza the safest possible marketplace for our buyers and sellers to use, it is our mandate to be proactive in suspending accounts that have been associated in any way with site misconduct or possible security concerns, In matters like this, we choose to err on the side of caution due to our concerns for user safety.

It is our policy not to notify other users of our suspensions when possible. We strive to keep this matter as private as possible to preserve your reputation on Bonanza.

If you have any further questions, please see our terms of service, which provide complete details about our user policies, including our right to suspend an account at any time.

If you are interested in moving to another marketplace, we recommend ioffer.comor ecrater.com, both of which have strong monthly traffic and a good base of buyers and sellers. eBid.net is a good site for those who wish to deal in the auction format.

We sincerely apologize for any inconvenience this may have caused you.

Kind regards
Bonanza support

Is this way by bonanza using bot/robot to suspend bonanza user account without explanation?

What the support ticket system for if they only have template to cut conversation like that? Not answering the question!?!

What kind of non professional marketplace that give suggestion to sell item to another seller?

By: Karen

Karen — Tue, 13 Mar 2012 18:47:37 +0000

Just so you know everyone….BBB means nothing! You have to pay BBB to be listed with them.
An example that says everything…Emeril (the famous chef) said that he refused to pay BBB the $450.00 they wanted to be listed with them…he said “forget it”. BBB gave Emeril nothing but bad reviews…check it out! BBB businesses are only listed with them because they pay for it.
Nothing else.

By: Kasey

Kasey — Wed, 22 Feb 2012 17:52:26 +0000

My first experience with their services is a HUGE DISAPPOINTMENT. The support service is a joke. I have reported bad sellers in the past, nothing was done about it. And these were sellers who sold fake items or had unethical selling practices. It just goes to show what values Bonanza has.

By: Teddie Smith

Teddie Smith — Fri, 06 Jan 2012 01:59:45 +0000

LEGIT COMPANY???? NO PHONE NUMBER!!!!!

By: Teddie Smith

Teddie Smith — Fri, 06 Jan 2012 01:57:29 +0000

I bought a couple of gifts off of Bonanza website for my son’s birthday. I received it today in an envelope. My items were smashed and the box that one LED snowball light came in was damaged and taped up getto style.I don’t even know if it works, but it doesn’t look like it. I am so disappointed. On top of that…there is no way to call anyone. No phone number available…I guess I should have know. They want all your information but they don’t dare give us theirs. I am so mad that I just didn’t go with THINK GEEK. They are so much better and have information to get a hold of them. I want a FULL REFUND and I don’t care if that is why they do FREE SHIPPING….with that kind of packaging I will pass!! I am not Happy and still haven’t been able to get any help!!! I don’t know about this company. They are supposed to be with the BBB…so next I will write them to find out how to contact someone.

By: Marilyn

Marilyn — Tue, 06 Dec 2011 22:14:12 +0000

I was an eBay PowerSeller with 100% feedback for 7 years, I got tired of eBay ripping me off with their high Final Value Fee so I searched out other auction sites. THANK GOD I came across BONANZA!
I have been selling on Bonanza since July 2009, compared to eBay’s FVF of $$1,006.83 ONLY using PayPal, my FVF fees on Bonanza are $$307.81 using Google & Amazon checkout, bank or postal money order and PayPal (if you insist) -Quite a Difference! The lower MY fees are, the lower I can sell my items for.

Don’t give up searching on Bonanza (you are just accustomed to eBay); it does get easier & quite user freindly!

The only complaint I have is lack of feedback 🙁 . My buyers either forget or don’t bother to leave one. But then, Bonz does not punish or reward sellers due to feedback scores like eBay does.
I Love Bonanza!