https://www.thebudgetfashionista.com/shopping-guide/how-to-return-an-item-to-ann-taylor/ Love your look for less Wed, 10 Dec 2025 22:34:34 +0000 hourly 1 https://wordpress.org/?v=6.9.4 https://www.thebudgetfashionista.com/shopping-guide/how-to-return-an-item-to-ann-taylor/#comment-6752 Tue, 16 Oct 2012 01:08:00 +0000 https://www.thebudgetfashionista.com/?p=24753#comment-6752 The return policy posted above does not tell the whole story. Ann Taylor Loft now requires that you allow them to scan your photo ID so that they can track how many returns you make and have the right to refuse returns if you make “too many” though they refuse to define how many is too many. They told me it was up to “the manager’s discretion” based on what they pull up from their company database that tracks your returns with the ID. By the way, requiring you to allow them to copy personal information from your photo ID when making a purchase or return violates the merchants agreement with Visa and MasterCard. So if this has happened to you, report them immediately to your credit card company. This practice is also illegal in California and other states. If this has happened to you in Caliornia or another state where it is illegal, report them to your state attorney general’s office. Under state law they can be fined and you can also sue them for refusing your return because you refused to let them copy your ID.

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