Comments on: How to return an item to Ross https://www.thebudgetfashionista.com/shopping-guide/how-to-return-an-item-to-ross/ Love your look for less Wed, 10 Dec 2025 21:10:47 +0000 hourly 1 https://wordpress.org/?v=6.9.4 By: Catherine Momi Medeiros https://www.thebudgetfashionista.com/shopping-guide/how-to-return-an-item-to-ross/#comment-6820 Sun, 17 Mar 2013 06:48:00 +0000 https://www.thebudgetfashionista.com/?p=24805#comment-6820 Bought two pairs of shorts for my son, he didn’t like it so I thought I would return it for store credit. Take if to Ross only to have the cashier rudely inform me that I can only have 3 items returned a year without a receipt, seriously, who made this up? 3 not 4 not 5 but 3 a year. So now I have only 1 more return this year without a receipt (ridiculous). With all of the competition out there you would think that customer satisfaction would be more important to Ross Store.
So now I buy me a pair of dark glasses with this store credit and get to my car and as I’m cleaning it I notice 2 really large scratches on it so I take it back and ask if I can exchange it for one with no scratches (Whew, I had my receipt, so still one more item to go) as I am leaving the register I see the cashier take the security device that was on my new pair of glasses and she put it on the SCRATCHED pair of glasses that I returned. Check those glasses out very carefully before you buy it from Ross.

]]> By: KT https://www.thebudgetfashionista.com/shopping-guide/how-to-return-an-item-to-ross/#comment-6819 Mon, 04 Mar 2013 00:05:00 +0000 https://www.thebudgetfashionista.com/?p=24805#comment-6819 In reply to Kmoredi.

There are more than 30 days between 10/29 and 11/29 because there are more than 30 days in the month of October. You were two days over the alleged 30 day limit. Hope that helps.

]]> By: Kmoredi https://www.thebudgetfashionista.com/shopping-guide/how-to-return-an-item-to-ross/#comment-6818 Fri, 30 Nov 2012 05:34:00 +0000 https://www.thebudgetfashionista.com/?p=24805#comment-6818 Just tried to return something today at a Ross store. Purchased the item 10/29/12. Today is 11/29/12. They said they could not refund my credit card because it was purchased 30 days ago. That I would have to be given store credit. I told them it is within the 30 day return policy for my refund and their reply was it is really a 29 day return policy. The back of the receipt says 30 day return/refund in original form of payment. What kind of BS is this.?? I think my short lived shopping at Ross is finished now.

]]> By: cindy https://www.thebudgetfashionista.com/shopping-guide/how-to-return-an-item-to-ross/#comment-6817 Mon, 20 Aug 2012 05:29:45 +0000 https://www.thebudgetfashionista.com/?p=24805#comment-6817 I bought a backpack from Ross and I was wondering what will happen if I took off the price tag and the brand tag of the backpack.Can I still return it?

]]> By: Reesh https://www.thebudgetfashionista.com/shopping-guide/how-to-return-an-item-to-ross/#comment-6816 Sun, 05 Aug 2012 09:05:16 +0000 https://www.thebudgetfashionista.com/?p=24805#comment-6816 Will I be able to return a shorts without the tag ? I havent worn or damaged it ? I still have the reciept ?

]]> By: coco https://www.thebudgetfashionista.com/shopping-guide/how-to-return-an-item-to-ross/#comment-6815 Sat, 11 Feb 2012 07:03:28 +0000 https://www.thebudgetfashionista.com/?p=24805#comment-6815 All products at ROSS are defective, especially garments. However, ROSS Stores trick us to believe they are selling such good deals. Be aware as I bought some dented and scratched chairs, then I saw them brand new online with free shipping for less than in ROSS. When I wanted to return those chairs at ROSS, they refused to give me are refund; they were claiming that the sale was final because the items were “as is”. They never explain that the sale was final to me when purchasing those chairs. I guess that is my punishment for keep buying at such crappy store (ROSS)… I will stop buying there. Instead I will go to Marshals, or TJX, or Homewoods where they make refunds even if you buy furniture “as is”

]]> By: karen skavaril https://www.thebudgetfashionista.com/shopping-guide/how-to-return-an-item-to-ross/#comment-6814 Tue, 15 Nov 2011 01:31:32 +0000 https://www.thebudgetfashionista.com/?p=24805#comment-6814 I purchased a pair of pants for my daughter they were to small bought them on thursday and used my debit card money was taken from my card right away it is just like cash. But when i tried to return they told me i had to have my debit card to put it on didnt have my card with me spoke with the manager they would not give my cash back. Just because of the way i was treated by your employees at the rancho cucamonga store i will not be shopping at your store.

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